Fire Installation Manager

Johnson Controls, Inc.; West Chester (OH, Chester County); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a District Operations Manager, where you will lead the Electronic Fire Alarm and Fire Suppression delivery process. This role offers a unique opportunity to enhance customer satisfaction while managing project engineering and installation activities. You will be instrumental in driving operational efficiencies and achieving corporate financial goals. With a strong emphasis on safety and collaboration, you'll thrive in an empowering environment that values your contributions. If you're ready to take on a challenging yet rewarding position, this is the opportunity for you!

Benefits

Competitive Salary

Paid Vacation

401K

Medical, Dental, and Vision Care

Collaborative Team Environment

Safety Training and Compliance

Qualifications

• 5+ years in district operations with proven experience.
• Bachelor's degree in business or engineering preferred.

Responsibilities

• Manage the Electronic Fire Alarm and Fire Suppression delivery process.
• Lead project engineering, project management, and installation activities.
• Ensure customer satisfaction and operational efficiencies.

Skills

Project Management

Customer Service

Communication Skills

Leadership

Financial Management

Education

Bachelor's Degree in Business or Engineering

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Office

Job description

Build your best future with the Johnson Controls team

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!

What we offer

• Competitive salary
• Paid vacation/holidays/sick time - 15 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Check us out: https://youtu.be/pdZMNrDJviY

What you will do

The primary function of this position is to manage the Electronic Fire Alarm and Fire Suppression delivery process, maintaining a high level of customer satisfaction while enhancing operational efficiencies, controlling costs within the district, and meeting corporate financial goals. This position will lead project engineering, project management, order entry, installation, and technical installation support.

Scope: The scope of this position involves interacting with all employees within the district and directing project engineering, CAD operations, and the installation group, as well as engaging with headquarters and customers daily.

Impact: This role directly affects district profitability, performance quality, the company's image and reputation, and market share in the assigned territory.

How you will do it

• Customer happiness: Coordinate with sales to analyze customer requirements and contractual obligations, ensuring total customer satisfaction through effective communication from initial order to warranty period.
• Fiscal responsibility: Execute high-quality delivery at the lowest possible cost, operating within approved financial plans covering costs, receivables, and profitability.
• Operational responsibility: Oversee support activities such as submittals, engineering, technical support, CAD, installation schematics, equipment delivery, purchasing, scheduling, labor planning, and business issues like bonds and insurance. Collaborate with the service department for seamless project handover.
• Installation responsibility: Lead all installation activities, including material procurement, scheduling, and management of installers or subcontractors, ensuring cost efficiency and compliance with specifications and codes.
• Productivity improvement: Set performance metrics, motivate employees, and support sales efforts to serve customers better, grow the business, and increase sales volume.
• Personnel management: Manage personnel actions, set goals, communicate expectations, review performance, and implement development and training programs. Support equal employment opportunity goals and foster a positive work environment.
• Safety compliance: Ensure safety training and compliance, identify hazards, and implement corrective actions promptly.
• Perform other duties as assigned.

What we look for

Required

• Minimum of five years’ experience in district operations, with proven experience preferred.
• Bachelor's degree, preferably in business or engineering.
• Valid driver’s license with a good driving record.

Preferred

• NICET Level II Certification.
• Strong interpersonal, communication, and presentation skills.
• Management and leadership abilities, including team building, training, negotiation, and customer interaction.
• Knowledge of applicable codes and proficiency in Windows, Excel, and other Microsoft Office products.
• High School Diploma or GED.