Fire General Manager

Thompson Safety, Llc; Phoenix (AZ); On-site; USD 120,000 - 170,000; Full time

Job summary

Thompson Safety, Llc in Phoenix, AZ seeks a Fire General Manager to lead a full-service fire protection operation. You will oversee sales and operations, drive profitability, manage budgets, and ensure compliance with policies and laws while guiding a diverse team.

You will build strategic plans, monitor KPIs, develop partnerships, and maintain relationships with vendors and customers to deliver exceptional service.

Qualifications

• Bachelor's degree in business administration or related field.
• 5+ years of progressive management experience in B2B services or construction.
• Strong financial acumen and budget management skills.
• Excellent communication, problem-solving, and decision-making abilities.

Responsibilities

• Oversee daily operations across all departments to ensure efficiency.
• Establish, monitor, and analyze KPIs to assess business performance.
• Prepare and manage annual budgets, forecasts, and financial reports.
• Develop operational strategies aligned with company goals.
• Identify new business opportunities, markets, and partnerships.
• Maintain relationships with stakeholders, vendors, and customers.
• Recruit, train, mentor, and evaluate team members.
• Foster a positive work environment promoting teamwork and growth.
• Perform other related duties as assigned.

Skills

Leadership

Budget management

Strategic thinking

Financial acumen

Communication

Problem solving

Decision making

Team management

Education

Bachelor's degree in business administration

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Phoenix, AZ, US

Job Summary:

The Fire General Manager is responsible for leading and managing all aspects of a full-service fire protection operation. This position oversees both sales & operations to ensure efficiency, profitability, and alignment with strategic goals. This role involves leading various levels of employees, managing budgets, ensuring customer satisfaction, and maintaining compliance with company policies and applicable laws. The GM serves as the primary link between executive leadership and operational/sales teams, fostering a culture of excellence, accountability, and continuous improvement.

Supervisory Responsibilities:

• Directly manages a team of leaders.
• Responsible for hiring, coaching, developing, and managing performance for direct reports.

Essential Job Functions:

• Oversee daily operations across all departments, ensuring efficiency and productivity.
• Establish, monitor, and analyze key performance indicators (KPIs) to assess business performance.
• Prepare and manage annual budgets, forecasts, and financial reports.
• Analyze financial performance and implement corrective actions as needed.
• Develop and implement operational strategies that align with the company's vision, mission, and goals.
• Identify new business opportunities, markets, and partnerships to drive growth.
• Maintain strong relationships with stakeholders, vendors, and customers to ensure excellent service and satisfaction across all touchpoints.
• Recruit, train, mentor, and evaluate direct & indirect reporting team members.
• Foster a positive work environment that encourages teamwork, innovation, and professional growth.
• Performs other related duties as assigned.

Experience & Qualifications:

• Bachelor's degree in business administration or related field.
• 5+ years of progressive management experience, preferably in a B2B service industry, construction industry or other applicable fields.
• Proven track record of driving growth, improving efficiency, and leading diverse teams.
• Strong financial acumen and budget management skills.
• Excellent communication, problem-solving, and decision-making abilities.
• Professional license/certification may be required in some markets.
• Maintain a valid driver's license, auto insurance, and ability pass a drug and background check.

Physical Requirements:

• Prolonged periods of sitting, standing, walking, and talking on the phone, attending virtual online meetings, and working on a computer.
• Must be able to lift up to 25 pounds at times.
• Must be able to operate a motor vehicle and travel when needed.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.