Take the Lead. Build Your Career. Make a Difference.
RELAY Fire & Safety is hiring a Fire Extinguisher Shop Lead to join our growing team in Franklin Square, NY!
Are you an experienced Fire Extinguisher Technician who enjoys working with your hands, solving problems, and helping others succeed?
Ready to take the next step in your career without giving up the technical work you enjoy?
This could be the opportunity you've been looking for.
We're looking for a dependable, mechanically skilled professional to help lead our fire extinguisher service shop operations. In this hands‑on position, you'll oversee daily shop workflow, perform fire extinguisher maintenance and repairs, support field technicians, and help ensure our customers receive the quality service they expect.
At RELAY, we're growing, investing in our people, and creating opportunities for talented technicians to build long-term careers.
If you're ready to put your experience to work and take ownership of a critical part of our operation, we'd love to meet you.
What You'll Be Doing
As our Fire Extinguisher Shop Lead, you'll play an important role in keeping our service operations running efficiently while ensuring portable fire extinguishers meet applicable NFPA, DOT, and local fire safety requirements.
Shop Operations & Leadership
- Coordinate daily shop workflow to ensure equipment is serviced accurately, safely, and efficiently.
- Provide hands‑on training, guidance, and mentorship to shop technicians and junior team members.
- Help prioritize incoming work orders, equipment servicing, and daily shop activities.
- Coordinate with field service technicians to ensure equipment and supplies are prepared for scheduled customer visits.
- Maintain an organized, clean, and safe working environment.
Fire Extinguisher Service & Maintenance
- Perform inspections, maintenance, recharging, and mechanical repairs of portable fire extinguishers.
- Conduct internal cylinder inspections and assist with hydrostatic testing in accordance with applicable NFPA 10 and DOT requirements.
- Disassemble extinguishers, identify worn or damaged components, and perform necessary repairs or replacements.
- Replace inspection tags, seals, labels, and other required components.
- Ensure serviced extinguishers meet applicable safety and compliance standards before being returned to customers.
- Follow established procedures for handling pressurized cylinders and extinguishing agents.
Inventory, Documentation & Customer Service
- Monitor inventory levels of fire extinguishers, replacement parts, extinguishing agents, and shop supplies.
- Maintain accurate service records, inspection documentation, and equipment tracking.
- Assist walk‑in customers with equipment drop-offs, purchases, and service‑related questions.
- Communicate effectively with field technicians and other team members to support daily operations.
- Stay current with NFPA 10, DOT regulations, and applicable fire protection standards.
What We're Looking For
Required Qualifications
- High school diploma or GED.
- Strong mechanical aptitude and experience working with tools, equipment, or mechanical systems.
- Ability to organize and prioritize multiple tasks in a fast‑paced shop environment.
- Strong attention to detail and commitment to quality workmanship.
- Ability to work independently while supporting and guiding other team members.
- Good communication, organizational, and problem‑solving skills.
- Commitment to workplace safety and regulatory compliance.
Preferred Qualifications
- 2–3 years of experience servicing, maintaining, or repairing portable fire extinguishers.
- Knowledge of NFPA 10 standards and DOT cylinder handling and testing requirements.
- Experience with fire extinguisher recharging, internal inspections, and hydrostatic testing.
- Experience coordinating shop operations, workflow, or inventory.
- Previous experience training or mentoring technicians.
- DOT hydrostatic testing certification or willingness to obtain applicable credentials.
- Relevant fire extinguisher service certifications.
What Makes Someone Successful in This Role?
We're looking for someone who:
- Takes pride in doing the job right the first time.
- Enjoys hands‑on technical work and troubleshooting.
- Can keep a busy shop organized and running smoothly.
- Leads by example and enjoys sharing knowledge with others.
- Understands the importance of safety, accuracy, and compliance.
- Is dependable, proactive, and willing to jump in wherever needed.
- Wants to grow professionally as our company continues to expand.
Why Join RELAY Fire & Safety?
At RELAY, we believe great companies are built by great people.
We're committed to creating an environment where employees feel valued, supported, and proud of the work they do.
What We Offer:
- Competitive compensation based on experience and qualifications.
- Comprehensive medical, dental, and vision insurance options.
- 401(k) retirement plan with company match.
- Generous paid time off and paid holidays.
- Opportunities for professional development and industry certifications.
- Career advancement opportunities within a growing organization.
- A supportive, team‑oriented work environment.
- The opportunity to play an important role in protecting lives and property.
About RELAY Fire & Safety
Our mission is simple: Make the world a safer place.
With more than 75 years of industry experience, RELAY Fire & Safety provides comprehensive fire and life safety solutions to businesses and communities throughout the Northeast.
We're continuing to grow, expand our services, and invest in the talented professionals who make our success possible.
We value integrity, professionalism, transparency, teamwork, and customer service.
If you're looking for more than just another job and want to be part of a company where your experience and contributions matter, we encourage you to apply.
Ready to Take the Lead?
Equal Employment Opportunity
RELAY Fire & Safety is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law.
Hourly pay is $35-40/hr. DOE on experience and certificates/licenses