Fire EMS Quality Improvement Coordinator

Contra Costa County Fire Protection District; Concord (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

Contra Costa County Fire Protection District seeks a Fire EMS Quality Improvement Coordinator to monitor EMS activities, analyze data, and identify improvement opportunities to raise service quality. The role develops EMS training curricula, conducts classroom instruction, and ensures conformance with state and county standards and continuous quality improvement.

The successful candidate collaborates with EMS stakeholders, audits patient care reports, and participates in regional continuity

Qualifications

• Two years of full-time EMS or pre-hospital care experience.
• Experience developing and delivering training or continuing education.
• Credentials: California RN license or California Paramedic license plus California driver’s license.

Responsibilities

• Ensuring that QA/QI and training aligns with applicable contracts.
• Auditing patient care reports for proper utilization of treatment modalities.
• Collaborating with EMS stakeholders to identify system trends and training needs.
• Attending multiple committee and training meetings to establish regional continuity.
• Developing and delivering EMS curriculum.

Skills

Emergency medical care

Curriculum development

Training delivery

Data analysis

Report writing

Critical thinking

Collaboration

Problem solving

Job description

Bargaining Unit: IFPTE Local 21

Contra Costa County Fire Protection District is a recognized fire service leader that strives to become the premier fire organization that honors the past, recognizes the challenges of the present and will continue to raise the bar of excellence into the future. The Fire EMS Quality Improvement Coordinator plays a vital role in this mission, continuously working towards improvement of all aspects of the Emergency Medical Services (EMS) we provide to our valued communities.

We are currently looking for a dynamic, self-motivated individual to join our team. As the Fire EMS Quality Improvement Coordinator, you will monitor District EMS activities to evaluate performance in a variety of areas, analyze in-depth data and reports and identify areas or processes for improvement, and develop recommendations to ensure the highest quality services moving forward. This position is responsible for the development of curriculum for EMS training and continuing education, as well as conducting classroom education and trainings to ensure conformance with State and County standards and continuous quality improvement.

We are looking for someone who:

• Takes initiative with minimal supervisory oversight and direction; is assertive and a self-starter
• Has extensive experience providing emergency medical care
• Consistently demonstrates effective problem solving and decision making skills
• Is highly analytical with a strong attention to detail
• Possesses strong report writing and organization skills
• Exercises critical thinking to develop recommendations for improvements
• Has the ability to work effectively with a diverse workforce
• Is skilled in developing and effectively delivering trainings and presentations
• Is a team player and can collaborate effectively with others

What you will typically be responsible for:

• Ensuring that QA/QI and training aligns with applicable contracts.
• Auditing patient care reports for proper utilization of treatment modalities.
• Collaborating with EMS stakeholders to identify system trends and training needs.
• Attending multiple committee and training meetings in order to establish regional continuity.
• Developing and delivering of EMS curriculum.

A few reasons you might love this job:

• Ensuring that QA/QI and training aligns with applicable contracts.
• Auditing patient care reports for proper utilization of treatment modalities.
• Collaborating with EMS stakeholders to identify system trends and training needs.
• Attending multiple committee and training meetings in order to establish regional continuity.
• Developing and delivering of EMS curriculum.

A few challenges you might face in this job:

• Learning and adapting to the organizational and paramilitary chain of command in a professional environment.
• Due to the nature of the work, time management and organization skills are essential.
• You will work with some people who have strong personalities and/or high expectations.
• Contra Costa Fire operates in a high volume and fast paced environment. Job duties can be variable within a work period with tight timeframes on performance.
• Performance of duties may need to be accomplished at multiple locations.

Competencies Required:

• Critical Thinking: Analytically and logically evaluating information, propositions, and claims.
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
• Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards.
• Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment.
• Attention to Detail: Focusing on the details of work content, work steps, and final work products.
• Establishing Credibility: Doing what he/she commits to doing and respecting the confidentiality of information and concerns shared by others.
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability.
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships.
• Writing: Communicating effectively in writing.

License Required:

Possession of (1) Valid California driver's license and (2) Valid California Registered Nurse license OR a Valid California Paramedic License.

Experience:

Two (2) years of full-time (or the equivalent of full-time) experience delivering pre-hospital advanced life support or emergency medical services as a registered nurse or paramedic. Qualifying experience must include preparation and presentation of instruction and/or continuing education to emergency medical care providers.