Fire EMS Quality Improvement Coordinator

Contra-Costa-County; California (MO); On-site; USD 100,000 - 140,000; Full time

Job summary

Contra Costa County Fire Protection District is seeking a Fire EMS Quality Improvement Coordinator to monitor EMS activities, analyze data, and develop recommendations to improve quality of service. The role includes creating curriculum for EMS training and conducting classroom education to ensure compliance with State and County standards.

The ideal candidate has extensive emergency medical care experience, strong analytical and reporting skills, and the ability to deliver effective trainings

Qualifications

• Two years of emergency medical care experience (or more)
• Experience delivering trainings and presentations
• Strong report writing and organizational skills
• Ability to analyze EMS data and identify improvement opportunities

Responsibilities

• Ensure QA/QI and training align with contracts
• Audit patient care reports and proper treatment utilization
• Collaborate with EMS stakeholders on trends and training needs
• Attend committee and training meetings to establish regional continuity
• Develop and deliver EMS curriculum

Skills

Initiative

EMS Experience

Problem Solving

Analytical Thinking

Report Writing

Critical Thinking

Teamwork

Training Delivery

Collaboration

Job description

Bargaining Unit: IFPTE Local 21

Contra Costa County Fire Protection District is a recognized fire service leader that strives to become the premier fire organization that honors the past, recognizes the challenges of the present and will continue to raise the bar of excellence into the future. The Fire EMS Quality Improvement Coordinator plays a vital role in this mission, continuously working towards improvement of all aspects of the Emergency Medical Services (EMS) we provide to our valued communities.

We are currently looking for a dynamic, self-motivated individual to join our team. As the Fire EMS Quality Improvement Coordinator, you will monitor District EMS activities to evaluate performance in a variety of areas, analyze in-depth data and reports and identify areas or processes for improvement, and develop recommendations to ensure the highest quality services moving forward. This position is responsible for the development of curriculum for EMS training and continuing education, as well as conducting classroom education and trainings to ensure conformance with State and County standards and continuous quality improvement.

We are looking for someone who:

• Takes initiative with minimal supervisory oversight and direction; is assertive and a self-starter
• Has extensive experience providing emergency medical care
• Consistently demonstrates effective problem solving and decision making skills
• Is highly analytical with a strong attention to detail
• Possesses strong report writing and organization skills
• Exercises critical thinking to develop recommendations for improvements
• Has the ability to work effectively with a diverse workforce
• Is skilled in developing and effectively delivering trainings and presentations
• Is a team player and can collaborate effectively with others

What you will typically be responsible for:

• Ensuring that QA/QI and training aligns with applicable contracts.
• Auditing patient care reports for proper utilization of treatment modalities.
• Collaborating with EMS stakeholders to identify system trends and training needs.
• Attending multiple committee and training meetings in order to establish regional continuity.
• Developing and delivering of EMS curriculum.

A few reasons you might love this job:

• You will be working for an agency that is known for employee satisfaction and camaraderie.
• Every day brings a variety of work and opportunities to make a difference, with the potential to impact the delivery of important public services.
• Contra Costa County Fire is a mission and values driven organization.
• Employees are empowered to find creative solutions to complex problems.
• Teamwork is at the core of our culture.

A few challenges you might face in this job:

• Learning and adapting to the organizational and paramilitary chain of command in a professional environment.
• Due to the nature of the work, time management and organization skills are essential.
• You will work with some people who have strong personalities and/or high expectations.
• Contra Costa Fire operates in a high volume and fast paced environment. Job duties can be variable within a work period with tight timeframes on performance.
• Performance of duties may need to be accomplished at multiple locations.

Competencies Required:

• Critical Thinking: Analytically and logically evaluating information, propositions, and claims.
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
• Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards.
• Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment.
• Attention to Detail: Focusing on the details of work content, work steps, and final work products.
• Establishing Credibility: Doing what he/she commits to doing and respecting the confidentiality of information and concerns shared by others.
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability.
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships.
• Writing: Communicating effectively in writing.

The eligible list established from this recruitment may be used to fill future openings for up to six (6) months.

License Required:

Possession of a Valid California driver's license. Possession of a Valid California Registered Nurse license or a Valid California Paramedic License.

Experience:

Two (2) years of full-time (or the equivalent of full-time) experience delivering pre-hospital advanced life support or emergency medical services as a registered nurse or paramedic. Qualifying experience must include preparation and presentation of instruction and/or continuing education to emergency medical care providers.

Desirable Qualifications:

• American Heart Association certified instructor for Pediatric Advanced Life Support (PALS), Advanced Cardiovascular Life Support (ACLS) and Cardiopulmonary Resuscitation (CPR).
• Experience developing and providing continuing education hours.
• Department Infection Control Officer (DICO) experience.
• Registered Nurse experience in the Emergency Department.
• Flight paramedic certified.
• Previous experience in prehospital education for fire department personnel.
• Experience with EMS system quality assurance and improvement.

Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process.

For recruitment specific questions, please contact Bao Tran at [e-mail]. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at [phone].

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

Contra Costa County is committed to providing equal access and opportunity to qualified individuals with disabilities in its employment practices. If you believe you may anticipate needing reasonable accommodation, please visit our job seeker resources page at:

Special Testing Accommodations | Contra Costa County, CA Official Website