Fire & EMS Analyst - Department of Fire & EMS

Carroll County Government; Westminster (MD); On-site; USD 39,000 - 69,000; Full time

Benefits offered by this job

Compensatory Time

Overtime

Job summary

Carroll County Government is seeking a Fire & EMS Analyst to provide senior-level administrative support, coordinating department operations, budgets, procurement, records, and confidential information. You will manage communications via the website and social media, support Public Information Act requests, and collaborate with County agencies and partner organizations.

The role requires strong organizational skills, experience in financial systems, and the ability to train staff while

Qualifications

• Associate degree or two years of college in a related field.
• Three or more years of related experience.
• A comparable amount of education and experience may be substituted for the minimum requirement.

Responsibilities

• Serve as the senior level administrative resource for the agency and coordinate continuity among administrative elements.
• Administer the budgetary and procurement functions of the department and be the primary resource for the financial management system.
• Develop and maintain records including roster, phone list, emergency contacts, and photographic library; preserve confidentiality.
• Update the department website and social media; write posts for news, events, public education, and releases.
• Liaise with the County Commissioners to coordinate department appearances.
• Provide dedicated admin support for partner organizations, including advisory councils.
• Respond to Public Information Act requests and guide staff in handling confidential information.

Skills

File Management/Recordkeeping

Fostering Communication

Presentation

Microsoft Office Suite

Information Confidentiality

Education

Associate degree or two years of college in a related field

Tools

Tyler Technologies Financial Management System

Job description

Fire & EMS Analyst

Information

Pay Range (Grade): $28.67 - $50.18 (H600)

Hiring Pay Range: $28.67 - $30.10

Other Compensation Offered: Compensatory Time, Overtime

Employment Type: Full-Time, 40 hours per week

Organization: Fire & EMS

Location: County Office Building

Reports to: Director, Fire & Emergency Medical Services

Classification: Non-Exempt (41737)

Who We Are

At Carroll County Government, we look for people who are eager to engage in meaningful work that positively impacts our community. As public servants, our sense of purpose and motivation to work hard starts with the value we place on relationships with coworkers, community partners, and those we serve. We strive to build collaborative and passionate teams, with opportunities to learn and explore new possibilities in a welcoming workplace. As a team, we are committed, inspired, and connected to make a difference in the community.

What You Will Do

As the Fire & EMS Analyst, you will provide senior-level administrative support, coordinating department operations, budgets, procurement, records, and confidential information. You will manage communications through website and social media updates, support Public Information Act requests, and coordinate with County agencies and partner organizations. By managing priorities, improving processes, and collaborating with others, you help ensure timely, efficient, and effective department operations while upholding integrity, confidentiality, and fiscal responsibility.

Essential Duties

• Serve as the senior level administrative resource for the agency. Perform multiple high level administrative functions. Coordinate and assure continuity among all administrative elements of the department.

• Administer the budgetary and procurement functions of the department. Serve as the department's primary resource for the financial management system.

• Develop and maintain records, including the master departmental roster, phone list, emergency contacts, and photographic library. Preserve confidentiality.

• Update the website page and social media accounts for the department. Write posts for departmental news, events, public education, and administrative releases.

• Liaise with the office of the County Commissioners to coordinate department appearances.

• Serve as the dedicated administrative support for partner organizations, including the Emergency Services Advisory Council and the Maryland Metropolitan Chiefs Council.

• Act as the initial point of contact for Public Information Act requests related to the department, responding to routine requests and forwarding other requests as necessary.

• Provide guidance and training to administrative staff.

• Greet and engage with visitors and employees in a professional and courteous manner. Serve as a point of contact for County agencies and clients.

• Perform general support functions such as scheduling meetings, distributing mail, and retrieving information. Compose, prepare, and process complex and confidential correspondence.

• Ensure all work is complete and timely to support department goals. Evaluate feedback and procedures to improve efficiency.

• Invite collaboration and seek learning opportunities. Proactively assist peers to create a supportive work environment.

• Exhibit integrity, ethics, and fiscal responsibility.

How You Will Succeed

Your Skills

• File Management/Recordkeeping (Intermediate)

• Fostering Communication (Intermediate)

• Presentation (Developing)

• Microsoft Office Suite (Intermediate)

• Information Confidentiality (Intermediate)

• Tyler Technologies Financial Management System (Intermediate)

Your Strengths

• Service Excellence

• Decision Making

• Collaborating with Others

• Attention to Detail

• Digital Literacy

• Professionalism

• Financial Acumen

• Information Management

• Planning and Organizing

You Might Be a Good Fit If

Education and Experience

• Associate degree or two years of college in a related field

• Three or more years of related experience

• A comparable amount of education and experience may be substituted for the minimum requirement.

Additional Information

• Requires criminal background check as condition of employment.

• Must be able to provide own transportation as needed for local travel.

• May be required to work outside of standard hours.

• Must meet Carroll County Risk Management driver eligibility requirements

Why You Will Love Working Here

All the Benefits You Need

Carroll County Government is dedicated to fostering a culture focused on the total well-being of our employees. For eligible employees, this includes:

• Generous paid time off

• 13 Paid Holidays

• Flexible schedules and remote options, when applicable

• Comprehensive, no deductible medical plans including prescription and vision coverage, low-cost dental plan, and County paid basic life insurance.

• Pension, 401k, and 457 Retirement Accounts

• Up to $9,000 in Tuition Assistance per fiscal year

Find out more here: Carroll County Government | Carroll County, Maryland (carrollcountymd.gov)

Carroll County Government is an Equal Opportunity Employer.The County Commissioners of Carroll County recognize the rights of all people, including County employees, to equal opportunity. Discrimination against County employees on the basis of race, color, religion, age, gender, national origin, sexual orientation, marital status, physical or mental disability is strictly prohibited. The Americans with Disabilities Act, Titles I and II, applies to County government employment. If you have questions, suggestions, or complaints, please contact Kristy L. Bixler, Director, Human Resources and Carroll County Government Americans with Disabilities Coordinator for Employment, at the Department of Human Resources (410-386-2129) or Md. Relay 711/800-735-2258. The mailing address is 225 North Center Street, Westminster, Maryland 21157.

Questions or need assistance?Please contact us at [e-mail], via telephone at 410-386-2129 or stop by our office at 225 N. Center Street, Room 100, Westminster, MD 21157 during normal business hours.

Disclaimer:This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.