Data Analyst - Department of Fire & EMS

Carroll County Government; Westminster (MD); On-site; USD 39,000 - 69,000; Full time

Benefits offered by this job

Generous paid time off

13 paid holidays

Flexible schedules and remote options

Comprehensive medical plans

Pension and retirement accounts

Tuition assistance

Life insurance

Job summary

Carroll County Government is seeking a Data Analyst to support the Fire & EMS Department with data collection, reporting, and GIS-driven insights. You will identify trends, maintain data accuracy, and respond to data requests from internal and external partners.

The role emphasizes collaboration, adherence to governance, and building efficient data processes. A strong foundation in reporting tools and GIS is required, with generous benefits and opportunities for growth.

Qualifications

• Associate degree or two years of college in a related field.
• Four or more years of related experience.
• Comparable amount of education and experience may be substituted for the minimum requirement.

Responsibilities

• Prepare reports measuring DFEMS performance and initiatives.
• Analyze and maintain data from reporting platforms utilized by DFEMS.
• Respond to requests for data analysis and information from internal and external agencies.
• Audit records management system data and send monthly audit reports.
• Interface with GIS and data systems for reporting and analysis.
• Provide ongoing systems maintenance and data efficiency.
• Support the DFEMS strategic plan and planning initiatives.
• Coordinate data input, validation, and analysis for NERIS and liaison with agencies.

Skills

Fire & EMS Reporting Procedures

Dispatch Systems & NFIRS

GIS Software

Local Geography

Microsoft Office Suite

Education

Associate degree or two years of college in a related field

Four or more years of related experience

Job description

Data Analyst

Information

Pay Range (Grade): $28.67 - $50.18 (H600)

Hiring Pay Range: $28.67 - $30.10

Other Compensation Offered: Overtime, Compensatory Time

Employment Type: Full-Time, 40 hours per week

Organization: Fire & EMS

Location: County Office Building

Reports to: Director, Fire & Emergency Medical Services

Classification: Non-Exempt (40437)

Who We Are

At Carroll County Government, we look for people who are eager to engage in meaningful work that positively impacts our community. As public servants, our sense of purpose and motivation to work hard starts with the value we place on relationships with coworkers, community partners, and those we serve. We strive to build collaborative and passionate teams, with opportunities to learn and explore new possibilities in a welcoming workplace. As a team, we are committed, inspired, and connected to make a difference in the community.

What You Will Do

As a part of the Department of Fire & Emergency Medical Services (DFEMS), you will use your data analysis skills to support departmental process and policy decisions. You will collect, analyze, and maintain data to create reports identifying trends. The work you do will ensure data accuracy.

Essential Duties

• Prepare reports measuring DFEMS performance and initiatives. Identify data trends and patterns to support process and policy decisions.

• Analyze and maintain data from reporting platforms utilized by DFEMS.

• Respond to requests for data analysis and information from internal and external agencies.

• Audit records management system data. Identify and correct errors; send monthly audit reports.

• Interface with the Department of Emergency Management & Communications and its entities for data and Geographic Information Systems (GIS) utilization. Create GIS products specific to data analysis and reporting

• Provide ongoing systems maintenance, including management of applicable software and assurance of data efficiency.

• Support the DFEMS strategic plan and other planning initiatives.

• Serve as administrator for National Emergency Response Information System (NERIS). Coordinate data input, validation, and analysis. Interface with local, state, and federal agencies as required.

• Prepare and provide reports at defined intervals that reflect the emergency response activities and associated response performance indicators for both fire and EMS incidents.

• Serve as the project lead for the agency annual report document and develop, prepare and publish the annual report in cooperation with the agency command staff.

• Serve as a resource to internal and external committees, task forces and work groups providing data and related data analytics in support of projects and initiative for DFEMS .

• Ensure all work is complete and timely to support department goals. Evaluate feedback and procedures to improve efficiency.

• Invite collaboration and seek learning opportunities. Proactively assist peers to create a supportive work environment.

• Exhibit integrity, ethics, and fiscal responsibility.

How You Will Succeed

Your Skills

• Fire & EMS Reporting Procedures (Intermediate)

• Computerized Automated Dispatch, eMeds EMS reporting System, and Maryland Fire Incident Reporting System (Intermediate)

• GIS Software (Intermediate)

• Local Geography (Intermediate)

• Microsoft Office Suite (Intermediate)

Your Strengths

• Service Excellence

• Decision Making

• Collaborating with Others

• Digital Literacy

• Continuous Learning

• Data Literacy

• Information Gathering and Processing

• Fostering Communication

• Attention to Detail

You Might Be a Good Fit If

Education and Experience

• Associate degree or two years of college in a related field

• Four or more years of related experience

• A comparable amount of education and experience may be substituted for the minimum requirement.

Required Licenses and Certifications

• Valid driver's license

• NFPA Standard 1022: Standard for Fire & Emergency Services Analyst Professional Qualifications by Center for Professional Credentialing (CPC) or equivalent (or must obtain within one year of employment)

Additional Information

• Requires criminal background check as condition of employment.

• May be required to work outside of standard hours.

• Must meet Carroll County Risk Management driver eligibility requirements

Why You Will Love Working Here

All the Benefits You Need

Carroll County Government is dedicated to fostering a culture focused on the total well-being of our employees. For eligible employees, this includes:

• Generous paid time off

• 13 Paid Holidays

• Flexible schedules and remote options, when applicable

• Comprehensive, no deductible medical plans including prescription and vision coverage, low-cost dental plan, and County paid basic life insurance.

• Pension, 401k, and 457 Retirement Accounts

• Up to $9,000 in Tuition Assistance per fiscal year

Find out more here: Carroll County Government | Carroll County, Maryland (carrollcountymd.gov)

Carroll County Government is an Equal Opportunity Employer. The County Commissioners of Carroll County recognize the rights of all people, including County employees, to equal opportunity. Discrimination against County employees on the basis of race, color, religion, age, gender, national origin, sexual orientation, marital status, physical or mental disability is strictly prohibited. The Americans with Disabilities Act, Titles I and II, applies to County government employment. If you have questions, suggestions, or complaints, please contact Kristy L. Bixler, Director, Human Resources and Carroll County Government Americans with Disabilities Coordinator for Employment, at the Department of Human Resources (410-386-2129) or Md. Relay 711/800-735-2258. The mailing address is 225 North Center Street, Westminster, Maryland 21157.

Questions or need assistance? Please contact us at [e-mail], via telephone at 410-386-2129 or stop by our office at 225 N. Center Street, Room 100, Westminster, MD 21157 during normal business hours.

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.