Fire Dispatcher: Real-Time Incident Coordination — Overtime

911 Emergency Communications; Wixom (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

911 Emergency Communications in Wixom is seeking skilled Fire Dispatcher professionals to coordinate responses to fires, rescues, and hazardous conditions. The role focuses on accurate incident documentation, radio communications, and timely alerting of responding units.

Dispatchers must handle computer systems, maps, and radio operations while following established procedures and directions from authorized personnel.

Qualifications

• A high school diploma or GED is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Maps

Computer systems

Education

High school diploma or GED

Tools

Dispatch software

Radio equipment

Job description

911 Emergency Communications in Wixom is seeking skilled Fire Dispatcher professionals to coordinate responses to fires, rescues, and hazardous conditions. The role focuses on accurate incident documentation, radio communications, and timely alerting of responding units.

Dispatchers must handle computer systems, maps, and radio operations while following established procedures and directions from authorized personnel.