Fire Dispatcher: Rapid Response Communications

Emergency Telecommunicator Services; York (ME); On-site; USD 40,000 - 65,000; Full time

Job summary

Emergency Telecommunicator Services in York, ME is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communication with responding crews, following established procedures.

The role requires strong organization, precise data entry, and calm communication under pressure. A high school diploma is required and on-the-job training or fire communications coursework may be provided by

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Organized data handling

Radio communications

Fire dispatch training

Education

High school diploma

Tools

Dispatch software

Computer systems

Maps

Job description

Emergency Telecommunicator Services in York, ME is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communication with responding crews, following established procedures.

The role requires strong organization, precise data entry, and calm communication under pressure. A high school diploma is required and on-the-job training or fire communications coursework may be provided by