Fire Dispatch Specialist: Critical Alerts & 24/7 Ops

911 Emergency Communications; Cape Neddick (ME); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime and shift premiums

Job summary

911 Emergency Communications in York Beach, ME seeks a Fire Dispatcher to coordinate responses, document incidents, and maintain clear radio communication with responding crews. The role requires organized information handling and adherence to established response plans under supervision.

Applicants should be comfortable with computer systems and data entry; fire dispatch certification or emergency medical dispatch training may be required for specific assignments.

Qualifications

• High school diploma or equivalent commonly required.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.
• Comfort with computer systems, data entry, maps and radio communications is expected.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Information handling

Organizational skills

Data entry

Maps

Computer systems

Education

High school diploma or GED

Job description

911 Emergency Communications in York Beach, ME seeks a Fire Dispatcher to coordinate responses, document incidents, and maintain clear radio communication with responding crews. The role requires organized information handling and adherence to established response plans under supervision.

Applicants should be comfortable with computer systems and data entry; fire dispatch certification or emergency medical dispatch training may be required for specific assignments.