Fire Dispatcher - 24/7 Emergency Communications

Emergency Telecommunicator Services; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Emergency Telecommunicator Services York Fire Dispatcher role focuses on coordinating responses to fires, rescues, hazards, and other emergencies. You will maintain clear radio communication and keep incident details current according to established plans.

Daily duties include receiving reports, verifying locations, alerting units, monitoring channels, and recording dispatch actions while supporting shift staffing, including nights and weekends.

Qualifications

• High school diploma or GED required; some employers offer entry-level instruction.
• Comfort with computer systems, maps, and radio communication is essential.
• Fire dispatch certification or EMS dispatch training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Coordinate mutual‑aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Computer systems

Attention to detail

Education

High school diploma or GED

Tools

Dispatch software

Job description

Emergency Telecommunicator Services York Fire Dispatcher role focuses on coordinating responses to fires, rescues, hazards, and other emergencies. You will maintain clear radio communication and keep incident details current according to established plans.

Daily duties include receiving reports, verifying locations, alerting units, monitoring channels, and recording dispatch actions while supporting shift staffing, including nights and weekends.