Fire Dispatcher: Rapid Incident Communications Pro

911 Emergency Communications; Newton (IA); On-site; USD 40,000 - 60,000; Full time

Job summary

911 Emergency Communications in Newton, IA seeks a Fire Dispatcher to coordinate emergency responses, document reports, verify locations, and alert stations using approved assignments. A high school diploma is commonly required; some employers provide training, and dispatch certification may be required for certain assignments.

Candidates should be comfortable with computer systems, maps, data entry, and radio communications.

Qualifications

• Requires high school diploma or equivalent and fire dispatch training or certification may be required for certain assignments.
• Candidates should be comfortable with computer systems, data entry, maps and radio communications.
• Background checks and pre-employment assessments are standard.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Attention to detail

Organized information handling

Calm under pressure

Education

High school diploma or equivalent

Tools

Computer systems

Maps

Radio equipment

Job description

911 Emergency Communications in Newton, IA seeks a Fire Dispatcher to coordinate emergency responses, document reports, verify locations, and alert stations using approved assignments. A high school diploma is commonly required; some employers provide training, and dispatch certification may be required for certain assignments.

Candidates should be comfortable with computer systems, maps, data entry, and radio communications.