Fire Dispatcher: Emergency Communications Pro (Night/Weekend)

Emergency Telecommunicator Services; Conway (NC); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Emergency Telecommunicator Services in Conway, NC seeks qualified Fire Dispatchers to support fire services by coordinating incident communications, documenting details, and maintaining contact with responding crews from a central dispatch center.

Candidates should have strong data entry skills, clear radio communication, and familiarity with computer systems and maps. Some roles require fire dispatch training or certification and shifts may include nights, weekends, and overtime.

Qualifications

• High school diploma or equivalent is commonly required.
• Fire dispatch training or certification may be required for some assignments.
• Applicants should be comfortable with computers, data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Computer systems

Maps

Education

High school diploma

Fire dispatch training

Tools

CAD software

Radio equipment

Job description

Emergency Telecommunicator Services in Conway, NC seeks qualified Fire Dispatchers to support fire services by coordinating incident communications, documenting details, and maintaining contact with responding crews from a central dispatch center.

Candidates should have strong data entry skills, clear radio communication, and familiarity with computer systems and maps. Some roles require fire dispatch training or certification and shifts may include nights, weekends, and overtime.