Fire Dispatcher — Emergency Communications Expert

911 Emergency Communications; Monroeville (Allegheny County); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

911 Emergency Communications in Monroeville, PA is seeking Fire Dispatchers to coordinate fire, rescue, and hazardous incident responses. You will document reports, verify locations, alert stations, and maintain radio contact with responding crews.

This position requires strong data entry, maps literacy, and clear radio communication. Applicants should have a high school diploma; some agencies may require fire dispatch certification or EMS dispatch training.

Qualifications

• High school diploma or GED required.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.
• Comfort with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Information management

Maps literacy

Education

High school diploma or GED

Tools

Computer systems

Job description

911 Emergency Communications in Monroeville, PA is seeking Fire Dispatchers to coordinate fire, rescue, and hazardous incident responses. You will document reports, verify locations, alert stations, and maintain radio contact with responding crews.

This position requires strong data entry, maps literacy, and clear radio communication. Applicants should have a high school diploma; some agencies may require fire dispatch certification or EMS dispatch training.