Fire Dispatcher: Frontline Communications Pro

911 Emergency Communications; Boyertown (Berks County); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Boyertown, PA seeks fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. Responsibilities include receiving incident information, alerting resources, and maintaining radio contact with responding crews.

The role requires organized information handling, clear radio communication, and adherence to procedures. Applicants should have a high school diploma; fire dispatch or EMS training may be required for certain assignments; job may

Qualifications

• High school diploma or recognized equivalency credential commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

911 Emergency Communications in Boyertown, PA seeks fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. Responsibilities include receiving incident information, alerting resources, and maintaining radio contact with responding crews.

The role requires organized information handling, clear radio communication, and adherence to procedures. Applicants should have a high school diploma; fire dispatch or EMS training may be required for certain assignments; job may