24/7 Fire Dispatch & Communications Specialist

911 Emergency Communications; Delmont (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Delmont, NJ, is seeking qualified dispatch personnel to receive and document fires, rescues, and alarms. Responsibilities include verifying locations, alerting stations, monitoring channels, and coordinating resources.

A background in radio communications and data entry is essential. Applicants should have a high school diploma or GED; some roles may require fire dispatch certification or emergency medical dispatch training.

Qualifications

• High school diploma or GED commonly required; some employers provide entry-level instruction.
• Comfort with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or related coursework may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Calm under pressure

Excellent communication

Teamwork

Computer literacy

Education

High School Diploma or GED

Job description

911 Emergency Communications in Delmont, NJ, is seeking qualified dispatch personnel to receive and document fires, rescues, and alarms. Responsibilities include verifying locations, alerting stations, monitoring channels, and coordinating resources.

A background in radio communications and data entry is essential. Applicants should have a high school diploma or GED; some roles may require fire dispatch certification or emergency medical dispatch training.