Fire Dispatcher: Crisis Communications Pro

County Emergency Communications; New Rochelle (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in New Rochelle, NY is actively seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, alert resources, and maintain radio communications with responding crews.

This role demands precision, strong communication, and the ability to work under pressure across rotating shifts, including nights, weekends, and holidays.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems and data entry.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear communication

Attention to detail

Multitasking

Radio operation

Education

High school diploma or GED

Tools

Dispatch software

Maps and databases

Job description

County Emergency Communications in New Rochelle, NY is actively seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, alert resources, and maintain radio communications with responding crews.

This role demands precision, strong communication, and the ability to work under pressure across rotating shifts, including nights, weekends, and holidays.