Fire Dispatcher: Critical Incident Communications

County Emergency Communications; Verbank (NY); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Insurance coverage

Professional development

Job summary

County Emergency Communications in Verbank, NY seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain radio communication with responding crews.

A high school diploma or equivalent is commonly required; training programs exist, and some postings may require dispatch certifications. Applicants should be comfortable with computer systems, data entry, maps, and radio communications.

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Attention to detail

Map reading

Education

High school diploma or equivalent

Tools

Computer systems

Radio equipment

Job description

County Emergency Communications in Verbank, NY seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain radio communication with responding crews.

A high school diploma or equivalent is commonly required; training programs exist, and some postings may require dispatch certifications. Applicants should be comfortable with computer systems, data entry, maps, and radio communications.