Fire Dispatcher: Critical Incident Communications Pro

911 Emergency Communications; Los Angeles (CA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Insurance coverage

Retirement program

Paid leave

Professional development

Overtime pay

Job summary

911 Emergency Communications in Long Beach, CA is seeking Fire Dispatcher opportunities to coordinate fire service responses and maintain critical incident information. The role requires precise radio communication, organized data handling, and adherence to established response plans.

Responsibilities include documenting reports, verifying locations, alerting units, monitoring status, and coordinating resources across shifts, including overtime during major incidents.

Qualifications

• High school diploma or equivalent required.
• Fire dispatch certification or EM dispatch training may be required.
• Comfortable with computer systems, maps, and radio communication.
• Strong data-entry accuracy.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and risks.
• Alert stations and dispatch units using approved assignments.
• Monitor radio channels and unit status.
• Relay information about occupants and changing conditions.
• Process requests for additional resources through procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times and movements.

Skills

Active listening

Radio communication

Information organization

Attention to detail

Team coordination

Education

High school diploma or GED

Tools

Computer systems

Maps

Data entry software

Job description

911 Emergency Communications in Long Beach, CA is seeking Fire Dispatcher opportunities to coordinate fire service responses and maintain critical incident information. The role requires precise radio communication, organized data handling, and adherence to established response plans.

Responsibilities include documenting reports, verifying locations, alerting units, monitoring status, and coordinating resources across shifts, including overtime during major incidents.