Fire Dispatcher: Critical Communications Lead

911 Emergency Communications; La Rose (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime opportunities

Job summary

911 Emergency Communications in La Rose, IL is seeking a Fire Dispatcher to support coordinating responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain communication with responding crews.

This role requires organized information handling, clear radio communication, and proficiency with computer systems and data entry. Flexible scheduling and possible certifications may be required depending on assignments.

Qualifications

• High school diploma or GED commonly required.
• Some employers offer entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Organized information handling

Attention to detail

Computer systems literacy

Accurate data entry

Map reading

Education

High school diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Incident-management coursework

Tools

Dispatch software

Job description

911 Emergency Communications in La Rose, IL is seeking a Fire Dispatcher to support coordinating responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain communication with responding crews.

This role requires organized information handling, clear radio communication, and proficiency with computer systems and data entry. Flexible scheduling and possible certifications may be required depending on assignments.