Fire Communications Dispatcher - Critical Incident Coordination

County Emergency Communications; Greenville (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

County Emergency Communications in Greenville, IL seeks a Fire Dispatcher to coordinate fire responses, document incidents, and manage radio communications from a centralized center. A high school diploma is commonly required; candidates should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Training or certifications may be required for certain assignments. The role involves eligibility checks, background screening, and shift coverage, with benefits

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Data entry

Radio communication

Map reading

Computer systems

Education

High school diploma or equivalent

Tools

Computer systems

Radio equipment

Job description

County Emergency Communications in Greenville, IL seeks a Fire Dispatcher to coordinate fire responses, document incidents, and manage radio communications from a centralized center. A high school diploma is commonly required; candidates should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Training or certifications may be required for certain assignments. The role involves eligibility checks, background screening, and shift coverage, with benefits