Fire Dispatcher: Critical Incident Communications Lead

Emergency Telecommunicator Services; Brooklyn Township (IL); On-site; USD 50,000 - 75,000; Full time

Job summary

Fire dispatchers coordinate responses to fires, rescues, and hazardous conditions, maintaining incident details and radio communications according to established plans in Lovejoy, IL.

Role requires organized information handling and clear radio communication. Applicants may need fire dispatch certification or related training, as well as comfort with computer systems, maps, and data entry.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Information handling

Radio communication

Education

High school diploma

Job description

Fire dispatchers coordinate responses to fires, rescues, and hazardous conditions, maintaining incident details and radio communications according to established plans in Lovejoy, IL.

Role requires organized information handling and clear radio communication. Applicants may need fire dispatch certification or related training, as well as comfort with computer systems, maps, and data entry.