Fire Dispatcher: Critical Incident Communications Expert

Emergency Telecommunicator Services; Frederick (MD); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Insurance

Retirement plan

Paid leave

Employee support

Professional development

Job summary

Frederick Fire Department in Frederick, MD seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain communication with responding crews in a fast-paced environment.

This role requires organized information handling and clear radio communication, with shifts that may include overnight, weekends, holidays, and overtime during major incidents.

Qualifications

• High school diploma or equivalent required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Calm under pressure

Strong communication

Radio communication

Data entry

Education

High school diploma

Job description

Frederick Fire Department in Frederick, MD seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain communication with responding crews in a fast-paced environment.

This role requires organized information handling and clear radio communication, with shifts that may include overnight, weekends, holidays, and overtime during major incidents.