Fire Dispatcher: Critical Incident Communications

911 Emergency Communications; Santa Rosa Beach (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

911 Emergency Communications in Santa Rosa Beach, FL, seeks a Fire Dispatcher to coordinate emergency responses, document incidents, and communicate with responding crews. The role requires strong communication, precise data entry, and the ability to operate computer and radio systems under pressure.

Responsibilities include verifying locations, alerting units, and maintaining incident status across shifts.

Qualifications

• High school diploma or GED required.
• Fire dispatch training or related certifications may be required.
• Comfort with computer systems and data entry.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and risks.
• Alert stations and dispatch units using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.

Skills

Strong communication skills

Calm under pressure

Accurate data entry

Computer literacy

Education

High school diploma or GED

Tools

Computer systems

Radio/telemetry systems

Job description

911 Emergency Communications in Santa Rosa Beach, FL, seeks a Fire Dispatcher to coordinate emergency responses, document incidents, and communicate with responding crews. The role requires strong communication, precise data entry, and the ability to operate computer and radio systems under pressure.

Responsibilities include verifying locations, alerting units, and maintaining incident status across shifts.