Fire Dispatcher: Critical Incident Communications

911 Emergency Communications; Chino (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

911 Emergency Communications in Chino, CA is seeking qualified Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, log details, and alert units using approved procedures.

This role requires calm communication, accuracy, and the ability to work rotating shifts including nights, weekends, and holidays. Prior fire dispatch training or EMT-related coursework may be required depending on assignment.

Qualifications

• High school diploma or GED required.
• Fire dispatch training or EMT coursework may be required for certain assignments.
• Comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

911 Emergency Communications in Chino, CA is seeking qualified Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, log details, and alert units using approved procedures.

This role requires calm communication, accuracy, and the ability to work rotating shifts including nights, weekends, and holidays. Prior fire dispatch training or EMT-related coursework may be required depending on assignment.