Fire Dispatcher: Critical Incident Communications

County Emergency Communications; Bondurant (IA); On-site; USD 42,000 - 60,000; Full time

Job summary

County Emergency Communications is seeking a Fire Dispatcher in Bondurant, IA, to coordinate responses to fires, rescues, hazardous conditions, and other emergencies. You will receive incident information, alert resources, and maintain communications with responding crews from a central communications desk.

The role requires strong organization, precise data entry, and clear radio communication. Training and on-the-job instruction are provided as needed, with potential certification requirements

Qualifications

• Must have a high school diploma or GED; some roles require fire dispatch training.
• Comfortable with computer systems, accurate data entry, maps and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and reported risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times and unit movements.

Skills

Data entry accuracy

Radio communication

Map reading

Computer proficiency

Attention to detail

Education

High school diploma or GED

Fire dispatch training

Tools

Dispatch software

Job description

County Emergency Communications is seeking a Fire Dispatcher in Bondurant, IA, to coordinate responses to fires, rescues, hazardous conditions, and other emergencies. You will receive incident information, alert resources, and maintain communications with responding crews from a central communications desk.

The role requires strong organization, precise data entry, and clear radio communication. Training and on-the-job instruction are provided as needed, with potential certification requirements