Fire Dispatcher - 24/7 Critical Emergency Communications

911 Emergency Communications; Delafield (WI); On-site; USD 55,000 - 65,000; Full time

Job summary

911 Emergency Communications in Delafield, WI is seeking Fire Dispatcher opportunities to coordinate responses to fires, rescues, and hazardous conditions. You will document incident details, alert resources, and maintain clear radio communication while following established plans.

The role requires organized information handling, attention to accuracy, and the ability to work shifts including overnights, weekends, and holidays as needed.

Qualifications

• High school diploma or GED commonly required with on-the-job training.
• Fire dispatch certification or EMS/incident-management coursework may be required for some assignments.
• Comfort with computer systems, data entry, maps and radio communications.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Information management

Data entry

Education

High school diploma or GED

Fire dispatch training / certification

Tools

Computer systems

Job description

911 Emergency Communications in Delafield, WI is seeking Fire Dispatcher opportunities to coordinate responses to fires, rescues, and hazardous conditions. You will document incident details, alert resources, and maintain clear radio communication while following established plans.

The role requires organized information handling, attention to accuracy, and the ability to work shifts including overnights, weekends, and holidays as needed.