Fire Dispatcher: Critical Emergency Communications Pro

911 Emergency Communications; Shellsburg (IA); On-site; USD 45,000 - 75,000; Full time

Job summary

911 Emergency Communications in Shellsburg, IA seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers receive incident information, alert resources, and maintain communication with responding crews under established plans and directions from authorized personnel.

The role may require working at all hours, including overnight shifts, weekends, and holidays, with overtime during major incidents.

Qualifications

• High school diploma or GED required or equivalent.
• Fire dispatch certification and EMD training may be required for certain assignments.
• Comfort with computer systems, data entry, maps and radio communication is expected.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High School Diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Job description

911 Emergency Communications in Shellsburg, IA seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers receive incident information, alert resources, and maintain communication with responding crews under established plans and directions from authorized personnel.

The role may require working at all hours, including overnight shifts, weekends, and holidays, with overtime during major incidents.