Fire Dispatcher: Real-Time Emergency Communications Pro

County Emergency Communications; Boone (NC); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

County Emergency Communications in Boone, NC seeks Fire Dispatcher opportunities to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers receive incident information, alert resources, and maintain communication with responding crews.

Fire communications roles require organized information handling, clear radio communication, and adherence to response plans. Applicants should be comfortable with computer systems, data entry, maps, and radio operations.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

County Emergency Communications in Boone, NC seeks Fire Dispatcher opportunities to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers receive incident information, alert resources, and maintain communication with responding crews.

Fire communications roles require organized information handling, clear radio communication, and adherence to response plans. Applicants should be comfortable with computer systems, data entry, maps, and radio operations.