Fire Dispatcher — Critical 24/7 Emergency Communications

911 Emergency Communications; Central Lake (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

911 Emergency Communications seeks qualified fire dispatchers to coordinate responses for fires, rescues, and hazardous conditions. You will receive reports, verify locations, alert units, and monitor status while maintaining clear radio communication with responding crews.

A high school diploma or GED is commonly required. Some assignments may require fire dispatch certification or emergency medical dispatch training, with on‑the‑job instruction and ongoing certification maintenance.

Qualifications

• High school diploma or GED commonly required; training may be provided by employers.
• Comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or EMS/incident-management coursework may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Data entry

Radio communication

Maps literacy

Attention to detail

Computer systems

Education

High School diploma or GED

Tools

Computer systems

Job description

911 Emergency Communications seeks qualified fire dispatchers to coordinate responses for fires, rescues, and hazardous conditions. You will receive reports, verify locations, alert units, and monitor status while maintaining clear radio communication with responding crews.

A high school diploma or GED is commonly required. Some assignments may require fire dispatch certification or emergency medical dispatch training, with on‑the‑job instruction and ongoing certification maintenance.