Fire Dispatcher: Critical 24/7 Incident Coordination

County Emergency Communications; Buffalo Grove (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

County Emergency Communications is seeking qualified Fire Dispatchers for Buffalo opportunities. The role involves receiving incident information, alerting resources, and maintaining radio communications with responding crews.

Candidates should have strong organizational skills, accuracy with data entry, and the ability to follow established response plans. Fire dispatch training or EMS dispatch experience may be required depending on the assignment.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required. Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear communication

Radio operations

Data entry

Attention to detail

Team coordination

Education

High school diploma

Tools

Computer systems

Maps

Radio communication systems

Job description

County Emergency Communications is seeking qualified Fire Dispatchers for Buffalo opportunities. The role involves receiving incident information, alerting resources, and maintaining radio communications with responding crews.

Candidates should have strong organizational skills, accuracy with data entry, and the ability to follow established response plans. Fire dispatch training or EMS dispatch experience may be required depending on the assignment.