Fire Dispatcher: Around-the-Clock Emergency Communications

Emergency Telecommunicator Services; Town of Jay (NY); On-site; USD 42,000 - 70,000; Full time

Job summary

Emergency Telecommunicator Services in Jay, NY is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, document details, and alert appropriate resources while maintaining clear radio communications.

Role requires organized information handling, adherence to response plans, and the ability to stay calm under pressure across all hours including overnight shifts and major incidents.

Qualifications

• High school diploma or recognized equivalency credential required.
• Experience with fire dispatch or emergency communications training a plus.
• Ability to operate computer systems, maps and radios accurately.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times and unit movements.

Skills

Data entry

Radio communication

Attention to detail

Map reading

Education

High school diploma

Tools

Computer systems

Radio equipment

Job description

Emergency Telecommunicator Services in Jay, NY is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, document details, and alert appropriate resources while maintaining clear radio communications.

Role requires organized information handling, adherence to response plans, and the ability to stay calm under pressure across all hours including overnight shifts and major incidents.