Fire Dispatcher - 24/7 Public Safety Communications Pro

911 Emergency Communications; Gloucester City (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

911 Emergency Communications in Gloucester City, NJ is seeking qualified Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. Operate communications systems, verify incident details, and coordinate with responding crews to ensure timely and accurate dispatch decisions.

The role involves working with radio communication, data entry, and map-based incident information, with shift schedules that may include overnights, weekends, and holidays to cover emergencies.

Qualifications

• High school diploma or GED commonly required.
• Some employers provide entry-level instruction.
• Fire dispatch certification or incident-management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry accuracy

Map reading

Computer systems

Education

High school diploma or GED

Tools

Computer systems

Job description

911 Emergency Communications in Gloucester City, NJ is seeking qualified Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. Operate communications systems, verify incident details, and coordinate with responding crews to ensure timely and accurate dispatch decisions.

The role involves working with radio communication, data entry, and map-based incident information, with shift schedules that may include overnights, weekends, and holidays to cover emergencies.