Fire Dispatcher — 24/7 Critical Rescue Communications

911 Emergency Communications; Glen Rock (NJ); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance

Retirement plan

Paid leave

Professional development

Job summary

911 Emergency Communications in Glen Rock, NJ seeks a Fire Dispatcher to coordinate emergency responses and maintain clear radio contact with responding crews. This role handles incident details, assigns units, and keeps workflows aligned with standard procedures.

Applicants should have a high school diploma or GED, comfort with computer systems, and basic fire dispatch training may be required for certain assignments. Work hours may include overnights, weekends, and holidays.

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Data entry accuracy

Organizational skills

Education

High school diploma or GED

Tools

Dispatch software

Maps & GIS

Job description

911 Emergency Communications in Glen Rock, NJ seeks a Fire Dispatcher to coordinate emergency responses and maintain clear radio contact with responding crews. This role handles incident details, assigns units, and keeps workflows aligned with standard procedures.

Applicants should have a high school diploma or GED, comfort with computer systems, and basic fire dispatch training may be required for certain assignments. Work hours may include overnights, weekends, and holidays.