Fire Dispatcher: 24/7 Emergency Communications

911 Emergency Communications; Newton (NJ); On-site; USD 52,000 - 72,000; Full time

Job summary

911 Emergency Communications in Newton, NJ is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role entails recording incidents, alerting resources, and maintaining clear radio communication with responding crews within established plans.

Dispatchers must handle information accurately, stay current on incident details, and may work shifts that include nights, weekends, holidays, and overtime during major incidents.

Qualifications

• High school diploma or recognized equivalency credential.
• Comfort with computer systems, accurate data entry, maps and radio communication.
• Fire dispatch certification or incident-management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Communication

Map reading

Data entry

Radio ops

Education

High school diploma

Job description

911 Emergency Communications in Newton, NJ is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role entails recording incidents, alerting resources, and maintaining clear radio communication with responding crews within established plans.

Dispatchers must handle information accurately, stay current on incident details, and may work shifts that include nights, weekends, holidays, and overtime during major incidents.