Fire Dispatcher — 24/7 Public Safety Communications

County Emergency Communications; Fort Madison (IA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

County Emergency Communications in Fort Madison, IA seeks Fire Dispatcher opportunities to coordinate responses for fires, rescues, and emergencies. You will document incidents, verify locations, and maintain radio contact with responding units.

This role requires attention to detail, clear communication, and the ability to work across teams during emergencies, including night and weekend shifts. Benefits typically include insurance, retirement programs, paid leave, and professional development.

Qualifications

• High school diploma or GED required; some employers offer entry-level instruction.
• Fire dispatch certification or EMS training may be required for certain assignments.
• Comfort with computer systems, maps, and radio communications is expected.

Responsibilities

• Receive and document reports of fires, rescues, and hazards.
• Verify incident locations and access information.
• Alert stations and dispatch units according to approved plans.
• Monitor radio channels and unit status in real time.
• Record dispatch times and significant updates.
• Coordinate mutual aid through established procedures.

Skills

Clear radio communication

Accurate data entry

Organized information handling

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio communications

Job description

County Emergency Communications in Fort Madison, IA seeks Fire Dispatcher opportunities to coordinate responses for fires, rescues, and emergencies. You will document incidents, verify locations, and maintain radio contact with responding units.

This role requires attention to detail, clear communication, and the ability to work across teams during emergencies, including night and weekend shifts. Benefits typically include insurance, retirement programs, paid leave, and professional development.