Emergency Fire Dispatcher: Fast-Paced Incident Communications

Emergency Telecommunicator Services; Sanford (ME); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Job summary

The Emergency Telecommunicator Services in Sanford, ME is seeking a Fire Dispatcher to coordinate fire department responses and maintain critical communications during emergencies. The role requires strong information handling, precise data entry, and the ability to monitor multiple radio channels while following established response plans.

Fire dispatch training may be required; shifts can include overnight, weekends, holidays, and overtime based on major incidents.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Attention to detail

Data entry

Multitasking

Maps and navigation

Education

High School Diploma or GED

Tools

Dispatch software

Job description

The Emergency Telecommunicator Services in Sanford, ME is seeking a Fire Dispatcher to coordinate fire department responses and maintain critical communications during emergencies. The role requires strong information handling, precise data entry, and the ability to monitor multiple radio channels while following established response plans.

Fire dispatch training may be required; shifts can include overnight, weekends, holidays, and overtime based on major incidents.