Fire Dispatcher - 24/7 Ops & Emergency Communications

911 Emergency Communications; Burt Township (IA); On-site; USD 42,000 - 52,000; Full time

Job summary

911 Emergency Communications in Burt, IA is seeking dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews, following established plans and directions from authorized personnel.

The role requires strong organization, accurate data entry, maps literacy, and clear radio communication.

Qualifications

• A high school diploma or GED is commonly required.
• Experience with fire dispatch or related training is preferred.
• Comfort with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Documentation

Attention to detail

Education

High school diploma or GED

Tools

Dispatch software

Job description

911 Emergency Communications in Burt, IA is seeking dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews, following established plans and directions from authorized personnel.

The role requires strong organization, accurate data entry, maps literacy, and clear radio communication.