Fire Dispatch Specialist — 24/7 Emergency Communications

Emergency Telecommunicator Services; Town of Theresa (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

Emergency Telecommunicator Services in Theresa, NY is seeking dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, alert resources, and maintain radio communications during emergencies.

The role emphasizes organized information handling, clear radio communication, and adherence to established response plans. Shifts may include overnight, weekends, and overtime.

Qualifications

• High school diploma or GED required; some postings may require fire dispatch training.
• Comfort with computers, data entry, maps, and radio communications.
• Certification in fire dispatch or emergency medical dispatch may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Organized information handling

Attention to detail

Ability to work under pressure

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Theresa, NY is seeking dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, alert resources, and maintain radio communications during emergencies.

The role emphasizes organized information handling, clear radio communication, and adherence to established response plans. Shifts may include overnight, weekends, and overtime.