Fire Dispatcher: 24/7 Emergency Communications

Emergency Telecommunicator Services; Village of Endicott (NY); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Endicott, NY is seeking Fire Dispatchers to coordinate responses to fires, rescues, hazardous conditions, and other emergencies managed by local fire services.

You will receive incident information, alert appropriate resources, monitor radio channels, and maintain clear, accurate records; the role often requires overnight or weekend shifts and strict adherence to procedures.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or related coursework may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High School Diploma

Job description

Emergency Telecommunicator Services in Endicott, NY is seeking Fire Dispatchers to coordinate responses to fires, rescues, hazardous conditions, and other emergencies managed by local fire services.

You will receive incident information, alert appropriate resources, monitor radio channels, and maintain clear, accurate records; the role often requires overnight or weekend shifts and strict adherence to procedures.