Fire Dispatcher: 24/7 Incident Response & Coordination

Emergency Telecommunicator Services; New York (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Long Island City is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communication with responding crews.

The role emphasizes organized information handling, clear radio procedures, and adherence to established response plans as directed by authorized personnel. Overtime and shift coverage are common.

Qualifications

• High school diploma or GED required; some employers provide entry-level instruction.
• Fire dispatch certification or related coursework may be required for certain assignments.
• Excellent communication and multitasking abilities are essential.
• Comfort with maps and radio procedures is important for daily work.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual‑aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Organizational skills

Education

High School Diploma or GED

Tools

Computer systems

Job description

Emergency Telecommunicator Services in Long Island City is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communication with responding crews.

The role emphasizes organized information handling, clear radio procedures, and adherence to established response plans as directed by authorized personnel. Overtime and shift coverage are common.