Fire Dispatcher: 24/7 Emergency Response Coordinator

911 Emergency Communications; Holland (MI); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Nunica, MI seeks dedicated fire dispatchers to coordinate responses for fires, rescues, and hazardous situations. You will receive incident details, verify locations, alert stations, and maintain continuous radio contact with responding crews while following established response plans.

The role emphasizes accurate data handling, maps, and radio discipline, with full-time shifts that may include overnight, weekends, holidays, and overtime during major incidents.

Qualifications

• High school diploma or equivalent; some roles may require fire dispatch training.
• Fire dispatch certification or EM dispatch coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Maps

Organizational skills

Education

High school diploma or equivalent

Fire dispatch certification / EM dispatch training

Tools

Computer systems

Radio equipment

Job description

911 Emergency Communications in Nunica, MI seeks dedicated fire dispatchers to coordinate responses for fires, rescues, and hazardous situations. You will receive incident details, verify locations, alert stations, and maintain continuous radio contact with responding crews while following established response plans.

The role emphasizes accurate data handling, maps, and radio discipline, with full-time shifts that may include overnight, weekends, holidays, and overtime during major incidents.