Fire Dispatcher: 24/7 Emergency Communications Pro

Emergency Telecommunicator Services; Holland (MI); On-site; USD 42,000 - 66,000; Full time

Job summary

Emergency Telecommunicator Services in Holland, MI is seeking qualified Fire Dispatchers to coordinate responses, verify locations, and relay critical information to responding units. This role requires attention to detail, calm under pressure, and proficiency with radio and computer systems.

Typical shifts can include nights, weekends, and overtime to cover major incidents; candidates should have a high school diploma and may need fire dispatch or EMS training.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Computer literacy

Map reading

Education

High School Diploma or GED

Job description

Emergency Telecommunicator Services in Holland, MI is seeking qualified Fire Dispatchers to coordinate responses, verify locations, and relay critical information to responding units. This role requires attention to detail, calm under pressure, and proficiency with radio and computer systems.

Typical shifts can include nights, weekends, and overtime to cover major incidents; candidates should have a high school diploma and may need fire dispatch or EMS training.