Fire Dispatcher: 24/7 Emergency Communications Pro

911 Emergency Communications; Wilkesboro (NC); On-site; USD 40,000 - 68,000; Full time

Job summary

911 Emergency Communications in Wilkesboro, NC is seeking a dedicated Fire Dispatcher to coordinate emergency responses, verify locations, and maintain clear radio communication. The role involves handling incident details, alerting responding units, and supporting ongoing response plans.

Applicants should have a high school diploma or GED, with dispatch training or EMS/coursework preferred. Strong computer, data entry, map, and radio skills are essential for success in this fast-paced

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Computer literacy

Attention to detail

Multitasking

Education

High school diploma or GED

Fire dispatch training

Tools

Dispatch software

Radio equipment

Job description

911 Emergency Communications in Wilkesboro, NC is seeking a dedicated Fire Dispatcher to coordinate emergency responses, verify locations, and maintain clear radio communication. The role involves handling incident details, alerting responding units, and supporting ongoing response plans.

Applicants should have a high school diploma or GED, with dispatch training or EMS/coursework preferred. Strong computer, data entry, map, and radio skills are essential for success in this fast-paced