Fire Dispatcher: 24/7 Emergency Communications Pro

Emergency Telecommunicator Services; Town of Persia (NY); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services seeks a Fire Dispatcher in Gowanda, NY to coordinate emergency responses and maintain critical incident data. The role requires careful radio communication, adherence to plans, and prompt incident updates.

Applicants should have a high school diploma or equivalent, with comfort using computer systems, data entry, maps, and radios. Work may include overnight shifts, weekends, and holidays depending on incident demand.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Accurate data entry

Radio communication

Map reading

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services seeks a Fire Dispatcher in Gowanda, NY to coordinate emergency responses and maintain critical incident data. The role requires careful radio communication, adherence to plans, and prompt incident updates.

Applicants should have a high school diploma or equivalent, with comfort using computer systems, data entry, maps, and radios. Work may include overnight shifts, weekends, and holidays depending on incident demand.