Fire Dispatcher: 24/7 Emergency Communications Pro

Emergency Telecommunicator Services; Mission Viejo (CA); On-site; USD 52,000 - 86,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Mission Viejo is seeking dedicated Fire Dispatchers to coordinate fire service responses, document incidents, and maintain clear radio communications. The role requires disciplined information handling and the ability to follow established plans and directions from supervisors.

You will receive reports, verify locations, alert stations, monitor channels, and coordinate mutual aid.

Qualifications

• High school diploma or equivalent is commonly required.
• Some employers provide entry-level instruction; dispatch certification or related coursework may be required for certain assignments.
• Applicant should be comfortable with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organized information handling

Clear radio communication

Accurate data entry

Maps and location verification

Education

High school diploma

Job description

Emergency Telecommunicator Services in Mission Viejo is seeking dedicated Fire Dispatchers to coordinate fire service responses, document incidents, and maintain clear radio communications. The role requires disciplined information handling and the ability to follow established plans and directions from supervisors.

You will receive reports, verify locations, alert stations, monitor channels, and coordinate mutual aid.