Fire Dispatcher: Rapid Emergency Communications

Emergency Telecommunicator Services; Fountain Valley (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Fountain Valley, CA seeks a Fire Dispatcher to coordinate responses and maintain radio communications during emergencies.

You will receive incident information, verify locations, alert resources, and monitor unit status, working with fire crews and other agencies.

This role requires calm under pressure, strong data entry, maps proficiency, and knowledge of dispatch procedures; overtime and shift work are common.

Qualifications

• High school diploma or equivalent commonly required.
• Fire communications training or dispatch certification may be required for some assignments.
• Applicants should be comfortable with computer systems and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Computer systems

Radio communication

Maps

Education

High School Diploma or GED

Job description

Emergency Telecommunicator Services in Fountain Valley, CA seeks a Fire Dispatcher to coordinate responses and maintain radio communications during emergencies.

You will receive incident information, verify locations, alert resources, and monitor unit status, working with fire crews and other agencies.

This role requires calm under pressure, strong data entry, maps proficiency, and knowledge of dispatch procedures; overtime and shift work are common.