24/7 Fire Dispatcher — Critical Incident Communications

Emergency Telecommunicator Services; Byron Township (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

Emergency Telecommunicator Services in Byron, IL, seeks qualified Fire Dispatchers to coordinate responses to fires, rescues and hazards. You will receive incident information, alert resources, and maintain communication with responding crews while following approved procedures.

The role emphasizes organized information handling, clear radio communication, and adherence to established response plans. Dispatch work may involve overnight, weekend, and holiday shifts to cover major incidents.

Qualifications

• A high school diploma or GED is commonly required.
• Fire dispatch training or emergency communications coursework may be required for certain assignments.
• Applicants should be comfortable using computer systems and data entry while managing radio communications.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Data entry

Radio communication

Maps

Computer systems

Education

High School Diploma or GED

Job description

Emergency Telecommunicator Services in Byron, IL, seeks qualified Fire Dispatchers to coordinate responses to fires, rescues and hazards. You will receive incident information, alert resources, and maintain communication with responding crews while following approved procedures.

The role emphasizes organized information handling, clear radio communication, and adherence to established response plans. Dispatch work may involve overnight, weekend, and holiday shifts to cover major incidents.