Emergency Fire Dispatcher — 24/7 Communications Pro

911 Emergency Communications; Germantown (IL); On-site; USD 52,000 - 70,000; Full time

Job summary

911 Emergency Communications in Germantown, IL, seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain clear radio communication with responding crews.

The role requires organized information handling, precise data entry, and the ability to follow established response plans under direction from authorized personnel.

Qualifications

• High school diploma or equivalent required.
• Comfort with computer systems, maps, and radio communication.
• Fire dispatch certification or related training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Attention to detail

Multitasking

Team coordination

Education

High School Diploma

Job description

911 Emergency Communications in Germantown, IL, seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain clear radio communication with responding crews.

The role requires organized information handling, precise data entry, and the ability to follow established response plans under direction from authorized personnel.