Fire Dispatcher: 24/7 Emergency Communications Lead

County Emergency Communications; Redmon (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Redmon, IL is seeking a Fire Dispatcher to coordinate responses to fires, rescues, hazardous conditions and other emergencies. Dispatchers receive incident information, alert appropriate resources, and maintain communication with responding crews.

This role requires organized information handling, clear radio communication, and the ability to follow response plans and directions from authorized personnel.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organized information handling

Clear radio communication

Attention to detail

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio communication equipment

Job description

County Emergency Communications in Redmon, IL is seeking a Fire Dispatcher to coordinate responses to fires, rescues, hazardous conditions and other emergencies. Dispatchers receive incident information, alert appropriate resources, and maintain communication with responding crews.

This role requires organized information handling, clear radio communication, and the ability to follow response plans and directions from authorized personnel.